Every answer, already written.
Sync your docs, wikis, and tickets into a single searchable brain. Ask a question, get a cited answer — in your app, in Slack, or over the API.
Institutional memory, instantly searchable.
Stop paying the ‘who knows this?’ tax. AI Knowledge Base indexes what your team has already written and surfaces the right passage in milliseconds.
- Connectors for Notion, Confluence, Google Drive, GitHub, Zendesk
- Freshness controls with per‑source refresh cadence
- Permission‑aware answers — never leak what a user can’t see
- Analytics on unanswered questions, so you know what to write next
Everything you need to run AI Knowledge Base in production.
Hybrid search
BM25, vector, and rerank in one API call.
Permission aware
Respects source‑system ACLs on every query.
Live sync
Webhook‑driven updates so your index is never stale.
Content gaps
See the questions that keep failing — and fill them.
Thoughtful features, not feature bloat.
Any format
PDF, HTML, DOCX, Markdown, images with OCR.
Cross‑lingual
Ask in one language, retrieve from any other.
Answer citations
Every sentence links back to the exact source paragraph.
Feedback loop
Thumbs up/down flow directly into your retraining set.
Managed vectors
Zero infra to run — we handle the embedding store.
Preview UI
A drop‑in search widget you can style in five minutes.
AI Knowledge Base, at a glance.
A live‑looking preview of what your team gets on day one.
Results your CFO will love.
Median resolution time vs. keyword search.
Of questions answered without escalation on day one.
Permission‑aware retrieval keeps sensitive content sensitive.
Where teams put AI Knowledge Base to work.
Customer self‑serve
A public help center that actually answers questions.
Employee search
Onboarding, HR, and engineering docs — one search box.
Sales enablement
Reps get on‑message answers during live calls.
Plays well with your stack.
Connects to the tools your team already uses.
Give your team the calm, powerful workspace they deserve.
Join 24,000+ teams using Carto Catral to grow revenue without the busywork.